Popular Questions
- I have a boiler central heating system in which the central heating and hot water feed off one tank in the roof . I have been advised by a plumber that I need to replace the boiler for a combi system, as the system I have is illegal. Can you confirm and a
- I have a modern high efficiency condensing boiler which developed a fault during the recent very cold weather caused by the condensate drain freezing. Is there anything that can be done to prevent this happening again?
- I am looking for a boiler manual, where can I find a copy?
- What is the Renewable Heat Premium Payment (RHPP) and how do I claim it?
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Heating Advice
Our Heating Advice section is a library of questions we have been asked and our responses. Please use this search facility to see if these questions could help you with your heating enquiry.
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- For a more efficient system should I I change pipework?
- The radiators in the third floor do not heat properly-not enough heat. I was told a 2nd pump at the outlet pipe be installed or system balanced. What is the best option?
- My Central Heating is broken. What's the best way of renewing the boiler & upgrading the system?
- When replacing a old heating boiler with a modern condensing boiler, are there regulations?
- Can you help me in telling me what size radiators are to be used in different sized rooms. Or can you supply me details of someone who can help me?
- Is it a government requirement to fit radiator thermostats if changing the boiler?
- My neighbour has installed a condensing boiler with flue outlet within 2.5m of boundary. The white plume emitted drifts into my bedroom window. I’m concerned that the plume must contain NOx, CO2 and gaseous substances which might be harmful. Is it safe?
- When my heating and hot water system turns off by the programmer the system keeps running and the boiler keeps firing. No heat comes through the rads so I assume it’s the hot water. Can you advise as to what the problem is?
- Can I utilise an existing conventional flue when fitting a replacement floor mounted condensing boiler? Are there any grants available for an 80 yr pensioner who lives alone?
- I have recently had a GCH/Solar system installed which I believe to be incomplete and substd. I would like some advice on how to arrange an expert inspection and production of a report including any associated costs for the report.
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