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Dealer responsibilities

In the context of package label obligations, the ‘dealer' is ‘a retailer or other person who sells, hires, offers for hire-purchase or displays products to end users' and in the UK will typically be an installer.  

Dealers of heaters must:

  • Display a printed energy label with all products for sale e.g. in a show room
  • Make the technical product fiche available to customers 
  • Provide information on energy class in adverts and technical promotional material

Any technical promotional material concerning a specific (combination) heater model, which describes its specific technical parameters, includes the seasonal space heating energy efficiency class (and water heating energy efficiency class) under average climate conditions.

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