Help for Frozen Condensate Pipes

During the winter of 2009/10 the UK experienced prolonged spells of extremely cold weather (down to -20oC in some areas). This resulted in a significant increase in instances where the condensate drainage pipe from condensing (high efficiency) boilers had frozen - usually when the pipe had been installed externally for some of its length. Blockage due to freezing stops the condensate flowing to waste and causes the boiler to shut down.

For householders please click here for a useful guidance

For Installers please click here for industry recommended guidance

Useful video from E.ON Watch the video

Additional information:

For information on installing heating cable to condensate pipes please read our further information page